Welcome to Our Service Department

At Genesis of Southwest Houston, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

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Your privacy is important to us.

Genesis of Southwest Houston takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

    
    

Genesis Service Center In Houston
Open During Coronavirus (COVID-19)

    

The Genesis of Southwest Houston Service Center in Houston remains open during the Coronavirus (COVID-19) health crisis as an essential service to our community. Our service managers and ASE certified mechanics continue to operate under the guidelines of national, state, and local authorities, including the CDC, WHO, and Genesis. The safety of our customers and employees continues to be our number one priority throughout this difficult time, and we encourage you to schedule your service online or call ahead to inquire about the availability of vehicle dropoff or pick-up services, so that we can best practice all social distancing measures currently in place. Whether you own a Genesis vehicle or some other model, you can be confident that you and your vehicle are in good hands with Genesis of Southwest Houston during the Coronavirus crisis in the Houston area.

    
    
      

Schedule Service at Genesis of Southwest Houston During COVID-19

    
      
  
    

FREQUENTLY ASKED QUESTIONS

    

Genesis Service & Repair During Coronavirus (COVID-19)

  
  
  • Do Genesis Auto Repair & Car Maintenance Services Allowed to Operate During the Coronavirus?

  • Access to reliable transportation is paramount during the Coronavirus pandemic. Therefore, the Genesis of Southwest Houston dealership remains open during COVID-19, including our Service Department.

  • Is It Safe to Service My Genesis During Coronavirus (COVID-19)?

  • Safety is our highest priority. Genesis of Southwest Houston is doing everything in our power to ensure the health & safety of our customers and employees during the Coronavirus health crisis. We encourage our customers to schedule service online or call to discuss the availability of pick-up or drop-off services. Throughout your vehicle's visit, please know that we are practicing strict social distancing measures, disinfection of direct touch surface areas, and use of gloves/masks (dependant on availability).

  • Do You Offer Genesis Pick-Up/Drop-Off Service During Coronavirus (COVID-19)?

  • We are doing our best to provide pick-up/drop-off service and repair for all types of vehicles during the Coronavirus as based on our availability and local service area. For the most accurate and up-to-date information we recommend calling the Genesis of Southwest Houston service department.

  • What Hygienic Measures Are You Taking During Coronavirus (COVID-19)?

  • At all times we are doing our utmost to following the protective guidelines of national, state, and local authorities, including the CDC, WHO, and Genesis. This includes strict social distancing for both customers and employees, disinfection of all direct contact surfaces, and strict use of gloves and facemasks, dependant upon availability.

  • Can I Still Schedule Service Online Through Your Website?

  • Yes, we encourage online service scheduling, especially for vehicle drop-off. If you are interested in or require vehicle pick-up, we encourage you to call so that we may discuss the availability of this service in your local area.


Genesis Service & Car Repair Center Houston | Genesis of Southwest Houston

Contact

Genesis of Southwest Houston

10505 Southwest Freeway
Directions Houston, TX 77074

  • Sales: (713) 981-4400

Hours

  • Monday 7:00am - 5:00pm
  • Tuesday 7:00am - 5:00pm
  • Wednesday 7:00am - 5:00pm
  • Thursday 7:00am - 5:00pm
  • Friday 7:00am - 5:00pm
  • Saturday 7:00am - 5:00pm
  • Sunday Closed