Genesis of Southwest Houston is here for you in these uncertain times. Covid-19 has touched everyone of us in the greater Houston community. And whether you are looking to take advantage of our safe online car shopping experience with our exclusive AcceleRide® platform or if your vehicle is need of maintenance with our Genesis Service Center, be assured that we have implemented new steps to insure the health and safety of our customers and employees. This includes ongoing sanitation, social distancing, and complimentary local pick-up and delivery. We're all in this together, and we're ready to help you in this time of need.

Genesis is Here For You

We at Genesis believe car buying is a relationship, not a transaction. We're in this together. That's why Genesis Motor is proud to announce Genesis Cares. We're expanding the Genesis Cares Job Loss Protection to support current Genesis owners affected by the uncertain business and financial environment created by the COVID-19 pandemic. While our dealerships have closed their doors to aid the current health effort, our sales staff is standing by to serve you online. For your convenience, our service stations remain open, including Genesis Service Valet which offers complimentary pickup and drop off for your Genesis needing service. Mark Del Rosso, President and CEO of Genesis Motor North America says,

"At Genesis we pride ourselves in consistently putting our customers' needs first. In these uncertain times created by the coronavirus and the general anxiety experienced in communities throughout America, we wanted to step forward for our customers and help alleviate at least some of the potential concerns they may have."

Starting immediately, Genesis Finance is partnering with Genesis Motor America to offer current Genesis owners, who have lost their job due to or have been medically impacted by COVID-19, the ability to request a 30-day payment deferment up to three separate times. Current Genesis owners who financed or leased their vehicle through Genesis Finance before March 14, 2020 are eligible for this offer if:

  • They provide care for themselves or a member of their household resulting from the current global health crisis and are temporarily not able to work
  • They suffer job loss resulting from the current global health crisis

If you purchase a new Genesis and experience a job loss caused by COVID-19 anytime this year, Genesis will make your payment for up to 6 months. If you are currently looking to purchase a vehicle, well-qualified buyers can finance a new 2019 Genesis G70 through Genesis Finance at 0% APR for 84 months and defer payments for up to 120 days (exclusions may apply).

We are glad to offer Owner Payment Relief. Current customers that are financed through Genesis can receive up to 90 days of deferred payments in 30-day increments. If you have lost your job or have undergone medically-related hardships caused by COVID-19 between March 14 and April 30, 2020, we are now making deferred payments available to you.*

How Genesis is helping Customers During Coronavirus

We believe when you purchase with Genesis, that is just the beginning of our relationship, not the end. Whether in good times or difficult ones, we want our customers to know that we're in this with them for the whole ride. Whether you're considering shopping with us, or already have, we've got your back. The last thing you need to worry about is your vehicle payment. A range of payment deferment options and APR offers are available now. A friendly reminder - our service bays are open.

In these evolving times, we want you to rest easy knowing you can stay home if your vehicle needs servicing. With complimentary Genesis Service Valet, a participating dealership can send a team member to pick up and drop off your car to help ensure an effortless and safe experience. In addition to all Genesis employees wearing fresh gloves whenever interacting with your car, all vehicles valeted will be protected by plastic seat covers, paper floor mats and plastic steering wheel covers to maintain sanitary conditions in your Genesis. We're all in this together.

*Interest accrues during the deferral period and is payable over the remaining term. Restrictions apply and proof of job loss may be required. Learn more at https://www.genesisfinanceusa.com/ for assistance and eligibility

How Genesis is Responding to the Coronavirus | Genesis of Southwest Houston